TRAINING AND EDUCATION
We constantly raise the level of knowledge in the organization. Employee development is our priority, and apart from classical education, we have introduced digital learning in 2017 through a platform with over 20,000 online courses. We are proud that in 2019, the number of digital educations completed has tripled compared to 2018, which proves that our employees gladly embrace modern learning tools and pursue continuous improvement on their own. In the past year, 30% of employees were promoted to a higher position.
Digital learning platform with more than 10,000 learning content through the SAP Success Factors application.
Let's Grow program is one of the most important programs at the level of the DT Group, which changes us from a fixed to a 'growth mindset'.
Internal Hackathon which encourages talents to apply for a competition of innovative ideas, with the possibility of being best implemented in work processes.
Local talent program was implemented in collaboration with the Institute of Innovation. Top experts from international universities evaluated the works of the students.
Global talent program with the aim of identifying top employees in the DT Group who have the possibility of global networking, various development opportunities, and rotations within the Group.
Level UP Next Generation Deutsche Telekom's development program is divided into three aspects of leadership and is intended for employees who play a key role in transforming the company into an agile way of working.
Frontline development program 2.0 with a set of various activities to provide support and empower employees who work in direct contact with customers.
Knowledge Society provides STEM students with internships, mentorships, and scholarships of HRK 1,600 per month, and the best of them also have the opportunity for employment.
Student summer practices allow them to apply the acquired knowledge in practice. They are for students of various faculties in Zagreb, Vinkovci, Split, and Rijeka.
'Digital Workplace is Combis’s vision of employee collaboration and communication within companies where no time is wasted on the things that technology can do for us.
Volunteer club are big-hearted enthusiasts eager to help those in need.
All jobs are covered by some of the performance management systems which are divided into two groups: For 'Frontline' jobs and 'Non frontline' jobs where the 'Lead2Win' system is applied. Each of the programs applies to 50 percent of employees. ‘Thank you!’ is the reward program for employees who put their souls into work. By doing so we do better, learn more, and provide top service. Because we are aware of the fact that as a technological leader, we set high standards of business, we also care about the balance of private and business life and the health of our employees. For excellence in human resource management, we have confirmed the status of Employer Partner.
FORMS OF REWARDING
We have defined packages of rewards and benefits that we are constantly improving with new benefits. In 2019, we kept all forms of tangible and intangible rewards.
We have defined packages of rewards and benefits that we are constantly improving with new benefits. Most awards are available to all employees. We are especially proud that with many benefits, in addition to financial support to employees, we promote a healthy lifestyle and well-being in a broader sense. A physical exam is a good example of financial support and care about health of employees. In 2019, we kept all forms of tangible and intangible rewards. Several benefits have been upgraded with new services.
Monetary rewards: are Christmas bonus, gift for a child, vacation bonus, one-time aid at the birth of a child, financial aid, transport compensation, reward programs, subsidizing parental leave, credit cards, severance pay above the legal minimum, favorable conditions for banking, and Telekom banking/
Non-monetary rewards: are third pension pillar, accident insurance, physical exams, mobile phone for private use, paid leave, favorable loans in banks, subsidized meals, small incentives, subsidized sports activities, Multisport card, company products, discounts for employees.
OCCUPATIONAL HEALTH AND SAFETY
The company has well-organized occupational safety and health, with four Occupational Safety and Health Committees and the Central Occupational Safety and Health Committee. Occupational safety regularly organizes trainings for safe work. The basic indicator they monitor are injuries at work and outside the work process. There were 32 in 2019, causing the loss of 1211 working days. All employees have 24-hour insurance against accident, and are also covered by foreign travel health insurance.
For the fifth consecutive year, we are a partner of the largest business race in Croatia - HT B2Run. All participants could do a good deed with their 'race time'. Of the four cities, Split reached the finish line the fastest, and earned a digital literacy program for the local population rewarded by HT.
DIVERSITY AND EQUAL OPPORTUNITIES
We are clearly committed to being a company of equal opportunities for all, respecting employee diversity. We oppose any form of discrimination, harassment, or sexual harassment. HT is a signatory of the Diversity Charter and the Social Charter, and we have incorporated these values into the Collective Agreement and the Code of Conduct, which prohibit any discrimination. All internal and external stakeholders can report misconduct or violations of the Code of Conduct through the 'Tell Me' portal and the 'Ethics Line', a system available on the corporate intranet and website, which provides employees and third parties with complete confidentiality and anonymity of reports. In January 2018 and 2019, DT Group Compliance Management (GCM) measured the progress of employees' perceptions of DT Group's culture of compliance and ethics, and the HT Group showed an enviable, double-digit percentage growth in all segments of the survey. Increasing the participation rate along with significant improvement in many areas demonstrates a high standard of workplace ethics throughout the organization. Aiming to make further progress in compliance and business ethics, we continue to develop measures and tools for reporting non-compliance and developing a culture of openness.
With a high female share of as much as 46 percent in its management team on December 31, 2019, HT is one of the leading Croatian, but also European telecommunications companies. We pay special attention to the balance of private and business life that is embedded in the core values of corporate culture.
A day with mom and dad at work has become a tradition and is one of the most entertaining in our company. On their day, we showed the little ones how state-of-the-art technology works. All employees - parents of first graders had a day off on the first day of school to allow their children the most carefree transition to a new period of life. HT actively operates the ‘Zaklada PrijaTelj’ (Foundation Friend) to help parents and their children in case they find themselves in difficult situations due to various life challenges.